Did You Catch It, Inc. (“Catch It”) runs a platform for brand owners, clothing resellers, event hosts, and others to digitize word of mouth about their offerings by allowing them to create “drops” (posts about the details and timing of their products, events, or updates) that other users can “catch” (by purchasing the products, attending the events, or otherwise engaging).
When you use Catch It, we get some information from and about you, and information about individuals who are not on the app, such as your contacts. We designed this Privacy Policy to be clear about what information we collect, how we use it, and who we share it with. You should take the time to read our entire Privacy Policy. If you have questions about anything in our Privacy Policy, please contact us.
Information We Collect
There are three basic categories of information we collect:
Information you choose to give us.
Information we get when you use our services.
Information we get from outside our services (third parties).
Here’s more detail on each of these categories:
Information You Choose to Give Us
Profile information. We collect information to establish your account and your profile, including but not limited to your name, email address, phone number, profile photo, and other information you may add to your profile.
Contact book. If you give us permission to sync your device's contact book, we will use names and telephone numbers of your contacts to improve and personalize the services for you and other Catch It users, enforce our Terms of Use, and for other purposes identified in this Privacy Policy. For example, we may use the contact book to:Allow you to invite your contacts to join Catch It.Let you know which of your contacts is already using Catch It, and provide recommendations for new connections in the app. Similarly, if you appear in other users' contact books, we will let them know that you have joined Catch It and suggest you as a recommended connection to those users.Provide personalized in-app notifications to you and your contacts on Catch It, such as letting users know when their contacts have uploaded a drop.
Location. When you use our services, we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and others. You can choose not to share your precise location by changing the location settings on your phone or other device. We use your location data for internal analytics purposes to help us improve our platform.
Information you share on Catch It. We have access to whatever information you send through Catch It, such as information about products or events that you post. Keep in mind that the other users you share information with can always save that content or copy it outside the Catch It app or website.
Information you share when you contact us. When you contact customer support or communicate with us in any other way, we’ll collect the information you volunteer.
Information We Get When You Use Catch It
We collect information about how you use Catch It, like what drops you post, what drops and accounts you engage with, or what purchases you make. Here’s a more complete explanation of the types of information we collect when you use Catch It. We also collect information about other Catch It users and individuals who have not joined the app (“non-users”).We may collect information about:How you interact with our services, such as how many minutes per day you use Catch It and what actions you take in the app.How you engage with other users, such as their account names, and the time and date of your engagement with their posts or profile.The number of messages you exchange with other users, and which users you exchange messages with the most.
Content information. We collect content you create on our services, such as information you post on your profile and on drops you create. We also collect information about the content, like the time and date you posted a drop and which other users have viewed the drop.
Device information. We collect information about your phone, tablet, or other device you use to open Catch It. For example, we collect:Information about your hardware and software, such as the hardware model, operating system version, device memory, unique application identifiers, and apps installed.Information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.
Information collected by cookies and other technologies. Like most websites and apps, we may use cookies and other technologies, such as web beacons, and web storage to collect information about your activity, browser, and device. We use this information to understand things like popular features and popular times to use Catch It.Most browsers are automatically set to accept cookies. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Some browsers may be set to send “
Do Not Track” signals, but we currently don’t respond to Do Not Track signals. Keep in mind though that removing or rejecting cookies could affect Catch It’s performance.
Log information. We also collect log information when you use our website. That information includes, among other things:How you’ve used our services.Device information, such as your web browser type and language.Access times.Pages viewed.IP address.Identifiers associated with cookies or other technologies that may uniquely identify your device or browser.Pages you visited before or after going to our website.
Information We May Infer. We may infer information about your interests, such as an interest in particular types of brands, trends, or events. We may use this information to operate Catch It and to personalize your experience, and display advertising on the platform. For example, we may suggest drops of products from a particular brand to users who are interested in that brand.
Information We Collect from Third Parties. We may maintain pages on social media platforms, such as X, LinkedIn, Facebook, and other third-party platforms. When you visit or interact with our pages on those platforms, you or the platforms may provide us with information about you. Please note that the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your information.We may also collect information about you from other users. For example, if another user shares their contacts or events they plan on attending, we may combine information from that user’s contact list and activities with other information we’ve collected about you.
Information About Non-Users. Catch It users may sync their device's contact book to help Catch It connect them to existing users, invite others to join the app, and help understand their and other users' networks. As a result, Catch It may maintain information such as names and phone numbers of contacts who are non-users. We may also infer information about those non-users, such as the kinds of products or events they may be interested in. Catch It will use non-user information to allow existing users to invite non-users to the Catch It platform as well as to make connections among users based on the number of overlapping non-user contacts on those users' devices. Catch It will handle non-user information solely in accordance with this Privacy Policy. Non-users can exercise their privacy rights and choices as described below.
How We Use Information. We use personal information for the following activities:Developing, operating, improving, delivering, maintaining, and protecting the Catch It platform.Fulfilling orders that you place when you catch product drops on Catch It.Communicating with you, including by email or text. For example, we may use email to respond to support inquiries or to share information about our products, services, and offers that we think may interest you.Using location data to analyze how and where word of mouth gets supercharged via Catch It; for example, we may analyze location data to track the geographic reach of a Catch It drop link that is shared at an in-person event. Creating aggregated data that we use for things like analytics, which help us improve our platform.Personalizing your experience by, among other things, suggesting connections or customizing the content we show you.Enhancing the safety and security of our products and services.Preventing fraud or other unauthorized or illegal activity.Using information we’ve collected from cookies and other technology to analyze and enhance our services and your experience with them.Placing relevant advertisements on Catch It. We do not disclose users’ personal information to these advertisers. Enforcing our Terms of Use, Community Guidelines, and other policies.
How We Share Information. Catch It is designed to help you share information with others. As a result, we share some of the information generated through our platform publicly or with third parties.
We may share information about you in the following ways:
With other Catch It users. We may share, and enable you to share, the information below with other Catch It users.
Whether you've joined Catch It.
Information about you, such as your username, name, and profile photo.
Content you post or send. Whether you have viewed or engaged with another user’s drop.
With service providers. We may share information about you with service providers that help us run our business, like the companies that help us store our data, provide payment processing, fulfill orders, provide customer support, and perform analytics on our behalf.
With third parties for legal reasons. We may share information about you if we reasonably believe it’s necessary to:
Comply with legal process, governmental requests, or applicable laws, rules, or regulations.
Investigate, remedy, or enforce potential Terms of Use or Community Guidelines violations.Protect the rights, property, and safety of us, our users, or others.
Detect and resolve any fraud or security concerns.
With third parties as part of a business transaction. If Catch It gets involved in a business transaction, like a merger, asset sale, financing, liquidation or bankruptcy, or acquisition, we may share your information as part of that transaction.
How Users May Share Information on Catch It with Other Users.
When you use Catch It, you have the ability to share information with other users. The information you may share includes your profile, any drops you post, and your engagement with others’ drops. Keep in mind that the other users you share information with can always save that content or copy it outside the Catch It app or website.
Third-Party Sites and Apps.
Catch It may contain links to third-party websites or apps. If you visit a third-party website or app, we are not responsible for how that third party collects or uses your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use.
How Long We Keep Your Information
We will keep your information for as long as we need it to fulfill the purpose for which it was collected, primarily to enable you to use Catch It. You may always direct us to delete your information, in which case we will also close your account. We may also keep some of your information as required to meet legal or regulatory requirements, resolve disputes, prevent fraud or abuse, and enforce our Terms of Use or Community Guidelines.
Your Rights and Choices
We want you to be in control of your information, so we provide you with these choices regarding use of information on our platform:
Adjust account mode and privacy settings.
To exercise your rights and choices, you should follow the instructions or contact us at [email], as directed below for each choice or right. We will not discriminate against you for exercising any of these rights. Prior to responding to your requests, we may verify your identity by matching any requested identifying information you provide against the information we have about you. Depending on where you live, you may designate an authorized agent to make a request on your behalf. We will require the authorized agent to have a written authorization confirming that authority.
Adjust location preferences. You can revoke Catch It’s access to your precise geolocation by adjusting your device settings.
Adjust contact book preferences. You can revoke Catch It’s access to your contact book by adjusting your device settings. You can also ask that we delete your contact book by emailing us at support@didyoucatchit.com. If you change your device settings to terminate our access to your contacts, we will no longer sync the copy of the contact book we maintain with your device. We will continue to use the contact book we maintain as described in this Privacy Policy unless you also request that we delete your contact book.
Adjust email and text message preferences. We may send you newsletters and other emails describing things like new features. We may also send you similar communications via SMS. When you receive these communications from us, you can “opt out” by following the unsubscribe instructions in the message, or you can just contact us directly. Even if you “opt out,” we may still send you messages about our services, like information about your account.
Get information about how we have collected and used your data. We have made this information available to you without you having to request it by including it in this Privacy Policy.
Access your information. You can request a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily-usable format.
Change or delete your personal information. You can change some of your information, such as your profile picture, by adjusting your account settings. You can also request to change or delete your personal information by contacting us. We may keep some personal data for legal, security, and business reasons. When we delete any information, it may still be in our archives.
Delete your account. You can delete your account via the settings available in the Catch It app. You can also contact us to request to delete your account. When we delete your account, we may keep some of the information we’ve already collected about you to help us operate and improve Catch It.
Limits on your rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us.
Security
The security of your personal information is important to us. We take steps to protect the personal information we collect. Remember, security risk exists across all websites and apps, so we can’t guarantee the security of your information.
Children
Catch It is not designed for individuals under the age of 13. Therefore, we don’t knowingly collect personal information from anyone under 13. If we find out that we’ve collected a child’s information without parental consent, we’ll delete it.
Revisions to the Privacy Policy
We may sometimes change this Privacy Policy. When we do, we’ll let you know one way or another. Sometimes, we’ll let you know by updating the date at the top of the Privacy Policy. Other times, we may add a statement to our websites’ homepages or send you an in-app notification.
Important Links
Terms of Use: https://www.didyoucatchit.com/terms-of-use
Contact Us
If you have any questions or comments, please contact us at support@didyoucatchit.com.